{"$schema":"https://jsonresume.org/schema","basics":{"name":"Manuel Stagg","label":"Senior SME · Full-Stack AI Solutions Architect","email":"manuelstagg@gmail.com","phone":"(656) 600-1400","summary":"Senior subject-matter expert bridging 25 years inside the Banking Industry — compliance, risk, KYC/AML and sanctions — with the design and delivery of production AI systems built on the Model Context Protocol.","location":{"address":"Wesley Chapel, FL"},"url":"https://manuelstagg.jobup.dev","profiles":[{"network":"LinkedIn","url":"https://www.linkedin.com/in/manuel-stagg"}]},"work":[{"name":"MCP Neural Intelligence","position":"Full-Stack AI Solutions Architect","startDate":"","endDate":"Present","highlights":["Architect and ship MCP Neural Intelligence — an AI reasoning layer wired directly into clients' live CRM, telephony, financial and compliance systems through the open Model Context Protocol","Designed and operates an 83-agent MCP workforce (8 always-on core agents + 75 senior specialists on demand) that converts natural-language requirements into deployed, production systems","Engineered the diagnostic-plus-prescriptive pattern — every finding ships with the fix and the workflow that executes it — with human-in-the-loop approval and full audit trails","Owns the full lifecycle end-to-end: requirements, data model, backend, voice/agent layer, front end, SIT/UAT and continuous deployment","Built multi-tenant SaaS with strict tenant isolation, cost caps, model routing (Opus/Sonnet/Haiku) and observability across every deployment","Delivered 20+ production systems across banking, freight, healthcare, retail, education and B2B chamber networks — fully bilingual EN/ES"]},{"name":"Citigroup · SolomonEdwards (Silicon Valley Bank contract)","position":"Financial Crime SME","startDate":"","endDate":"","highlights":["Individual Contributor SME partnering with Financial Crimes teams — Fraud, Sanctions, KYC and AML — on a wide range of initiatives to build new and incremental capabilities","Ensured the bank adhered to legal and regulatory requirements — OCC, OFAC, UK HMT, UN and FinCEN","Over three years, enhanced and optimized OFSAA (Oracle Financial Services Analytics), FircoSoft Continuity, Appian OnDemand Party Screening, Silent Eight machine learning, Oracle Mantas transaction screening and Actimize","Tuned OFAC (Specially Designated Nationals) rule sets for North America, and EMEA (Europe, Middle East & Africa) rule sets under United Nations Security Council regulatory requirements","Delivered aligned with the Modern Solutions Framework (MSF) and Agile/SCRUM principles"]},{"name":"Citigroup · Citi Technology Infrastructure (CTI) · Enterprise Architecture (CEAM)","position":"Data Services SME","startDate":"","endDate":"","highlights":["SME partnering with multiple Tech Teams on building new and incremental capabilities and integrations into the Citi Enterprise Architecture Methodology (CEAM) services and business processes","Designed and delivered tooling to perform periodic attestation of Conceptual and Target-State Process Models and Application mapping","Supported Citi Consent Order remediation — delivered CEAM capabilities providing consistent taxonomies aligned to the desired conceptual and target-state business-process models","Enhanced development of Citi Process Management (CPM) tooling, DataVerse, MetaVerse, Operating Fact Manager (OFM), Oracle Financial Services Analytics (OFSAA), Oracle Mantas transaction screening and Actimize","Tuned OFAC rule sets for North America and EMEA under United Nations Security Council requirements","Delivered aligned with the Solutions Development Life Cycle (SDLC), Modern Solutions Framework (MSF) and Agile/SCRUM"]}],"education":[],"skills":[{"name":"Banking"},{"name":"Risk & Compliance"},{"name":"KYC/CDD/EDD"},{"name":"AML"},{"name":"Sanctions Screening"},{"name":"OFAC"},{"name":"Transaction Monitoring"},{"name":"SAR/Investigations"},{"name":"Fraud Analytics"},{"name":"Regulatory Reporting"},{"name":"Risk Modeling"},{"name":"Controls & Audit"},{"name":"Model Context Protocol"},{"name":"Multi-Agent Orchestration"},{"name":"RAG/Retrieval"},{"name":"Prompt Engineering"},{"name":"LLMOps"},{"name":"Claude/Anthropic"},{"name":"Voice AI"},{"name":"Conversational UX"},{"name":"Agent Safety"},{"name":"Tool/Connector Design"},{"name":"Node.js"},{"name":"Express"},{"name":"PostgreSQL"},{"name":"Sequelize"},{"name":"REST APIs"},{"name":"Multi-Tenant SaaS"},{"name":"React"},{"name":"HTML/CSS/JS"},{"name":"Twilio"},{"name":"Stripe"},{"name":"SendGrid"},{"name":"Webhooks"},{"name":"n8n"},{"name":"Solution Architecture"},{"name":"CI/CD"},{"name":"Render"},{"name":"Cloud Deploy"},{"name":"Git"},{"name":"SIT/UAT"},{"name":"Data Governance"},{"name":"Bilingual EN/ES"},{"name":"Observability"},{"name":"FinOps"},{"name":"Cost Control"},{"name":"Product Strategy"},{"name":"JavaScript"},{"name":"Python"},{"name":"Vite"},{"name":"EJS"},{"name":"HTML5"},{"name":"CSS3"},{"name":"SQL"},{"name":"Bash/Shell"},{"name":"MySQL"},{"name":"Microsoft SQL Server"},{"name":"Supabase"},{"name":"JSONB/GIN Indexes"},{"name":"Multi-Tenant Schema Design"},{"name":"Migrations"},{"name":"Data Warehousing"},{"name":"BI/Data Mining"},{"name":"AWS"},{"name":"GitHub"},{"name":"Splunk"},{"name":"Jira"},{"name":"Confluence"},{"name":"SharePoint Workflows"},{"name":"PWA/Service Workers"},{"name":"Stripe Connect"},{"name":"WhatsApp Cloud API"},{"name":"Gmail OAuth"},{"name":"Google Custom Search"},{"name":"Brave Search"},{"name":"Meta Ad Library API"},{"name":"JWT Auth"},{"name":"AES-256-GCM Encryption"},{"name":"Multi-Tenant Isolation"},{"name":"Rate Limiting"},{"name":"OAuth 2.0"},{"name":"HttpOnly/Secure Cookies"},{"name":"Session Hardening"},{"name":"Toll-Fraud Prevention"},{"name":"Audit Trails"},{"name":"PII/PHI Handling"},{"name":"FircoSoft Continuity"},{"name":"OFSAA"},{"name":"Oracle Mantas"},{"name":"Actimize"},{"name":"Appian OnDemand"},{"name":"Silent Eight"},{"name":"OCC"},{"name":"UK HMT"},{"name":"UN"},{"name":"FinCEN"},{"name":"Citi Enterprise Architecture Methodology"},{"name":"Citi Process Management"},{"name":"DataVerse"},{"name":"MetaVerse"},{"name":"Operating Fact Manager"},{"name":"Jama"},{"name":"Requirements Traceability Matrix"},{"name":"SDLC"},{"name":"MSF"},{"name":"Agile/SCRUM"},{"name":"Change Management"},{"name":"Consent Order Remediation"},{"name":"Monte Carlo Simulation"},{"name":"OEE Analytics"},{"name":"3D Gaussian Splatting"},{"name":"Deepfake Detection"},{"name":"Google Maps/Static Maps"},{"name":"OpenStreetMap Nominatim"},{"name":"Esri World Imagery"},{"name":"Mapbox"},{"name":"Camera-based ROM/Pose"},{"name":"TrustRank/Scoring Models"},{"name":"ElevenLabs Convai"},{"name":"Amazon Polly Neural"},{"name":"Microsoft Edge Neural TTS"},{"name":"Web Speech API"},{"name":"Whisper"},{"name":"WebRTC"},{"name":"WebSocket Media Streams"},{"name":"SHAKEN/STIR"},{"name":"A2P 10DLC"},{"name":"Twilio Conversation Relay"},{"name":"Twilio Voice/SMS"},{"name":"Microsoft Access"},{"name":"IMAP"}],"certificates":[]}